Most of the time, the actual task is not really the problem. You just can’t find the button you need. Then an update moves the menu, and suddenly nothing is where it used to be.
Other times a formula throws an error you've never seen, or a form wants your details in a format that makes no sense. And you do what everyone does. You open a new tab, search around, and skim a tutorial that turns out to be out of date.
Guidy takes a different route. We spent time with it to see how well that promise holds up.
What Guidy actually is
Guidy is an AI assistant that looks at your screen when you ask for help and shows you what to do, one click at a time. It does not take control of your mouse or make changes for you. It simply points you to the right place, explains errors, and guides you through each step while you stay in control.
The loop is simple. You ask a question, Guidy looks at your screen, works out the goal, and shows you where to click next. You do the action; it guides you to the one after that, across screens, apps, and even websites. Because it works from what's visible rather than plugging into each app's API. Basically, it isn't limited to a short list of "supported" tools. If it's on your screen, it's fair game.
Who built Guidy and why
Guidy comes from the team at 365 Data Science, an online education platform that teaches AI & data skills to over 4 million learners. That background matters, mainly because it shaped the problem they set out to solve.
Years of learner feedback kept pointing at the same thing: people learn by doing, and doing falls apart the moment you get stuck. You search forums, open six tabs, and follow a tutorial that's two interface updates out of date. The same friction shows up at work, where software changes constantly and a familiar tool can quietly cost you an afternoon after an update.
After more than a year of building and testing, that idea became Guidy. The design choice they cared about most was restraint. It points you to the right button, explains the error, and walks you through the workflow, step by step.
Figure 1: With a regular AI tool you switch tabs, describe the problem, and paste screenshots. With Guidy, you just ask, it already sees your screen.
Where it shines
Three areas stood out during testing:
☑ Spreadsheets and data tools. Building a pivot table, repairing a broken VLOOKUP, or cleaning a messy export are exactly the moments people stall. Guidy reads the sheet and talks you through the fix. It's a good AI for Excel, and the same approach carries over to Power BI, Tableau, and Google Sheets, Numbers, DaVinci Resolve, etc.
☑ Learning new software at work. A new CRM, an unfamiliar internal tool, a workflow spread across three tabs and a desktop app, Guidy handles it all and reads error messages back to you. This is its AI assistant for work use case.
☑ Forms you don't understand. Tax portals, insurance claims, government forms, expense systems, even things like booking a flight are full of fields nobody explains. As an AI form filler, Guidy reads the form with you and explains each field into something you can actually act on.
How Guidy compares to other AI tools
Most AI tools answer in a chat window and leave the doing to you. The table below lines Guidy up against popular chatbots and on-screen assistants on the things that matter for actually finishing a task on screen.
Figure 2: How Guidy stacks up against ChatGPT, Claude, Google Gemini, Microsoft Copilot and other on-screen assistants.
Privacy: the obvious question
Any tool that looks at your screen invites a fair concern about what it does with what it sees. Guidy's answer is refreshingly narrow. It only reads your screen when you open it and ask for help; close it and it stops, with no background capture and no always-on watching. Nothing is stored after a session, and your screen activity isn't used to train AI models. Traffic between Guidy and your screen is encrypted end to end, and the assistant can't reach your files, passwords, or accounts on its own. The specifics are on the security page.
Pricing
Guidy skips the subscription model entirely. It's a one-time $69 purchase that includes 5,000 pre-filled credits. Actions draw a small number of credits based on complexity: a quick question costs a few, while something like a full pivot-table walkthrough runs around 30. When you run low, you refill:
☑ 1,200 credits: $10
☑ 2,650 credits: $20
☑ 4,300 credits: $30
☑ 7,800 credits: $50
Every future update is included, support is human, and one license follows your account across multiple PCs. Full details are on the pricing page.
Cons: a few honest drawbacks
No tool is perfect, and Guidy has some genuine trade-offs worth weighing before you buy:
☑ Desktop only. Guidy runs on both Windows and Mac, but there's no mobile app, so it can't help on a phone or tablet.
☑ It guides rather than does. Not a real disadvantage, but worth mentioning here. Guidy shows you the steps; you still click through them yourself. If you want something that fully automates a task hands-off, that's a different category of tool.
☑ Credit-based usage. More complex walkthroughs draw more credits, so heavy users should keep an eye on their balance, though the included 5,000 credits are a solid starting stock.
☑ On-demand only. Guidy helps when you open it and ask; it won't proactively step in. That's a plus for privacy, but it means you have to remember to reach for it.
☑ Still a young product. Guidy launched in 2026, so its track record is shorter than long-established tools, and the feature set is still expanding.
The verdict
Guidy fills a genuine gap. Chatbots answer questions in the abstract; agents try to do the work for you. Guidy sits in between, teaching you on your own screen so the skill actually sticks. If you spend your day inside software and lose time to small friction, it's an easy tool to recommend. You can try Guidy and see how it handles your own stuck moments.
If you enjoy discovering tools like this, browse more AI productivity tools on ToolPilot, or read our take on Claude for everyday work.
Learn more about Guidy in this extended review.
