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Chatra - Multichannel Support Platform For Businesses


Harness the power of Chatra's multichannel customer support platform to engage with visitors on your website and build long-lasting relationships with customers. Easily communicate with them through Live chat, chatbots, email & social messaging channels to build trust and loyalty. Automate the mundane and optimize processes to streamline workflows.


Chatra is compatible with the following platforms and devices:

  • Windows
  • MacOS
  • Android
  • iOS
  • Android App
  • iOS App
  • Web-Based

Chatra can be integrated with the following third-party platforms and tools:

  • Webhooks
  • Zapier
  • Facebook
  • SMTP Email
  • Slack
  • BigCommerce
  • Ecwid
  • Shopify
  • WooCommerce
  • WordPress

* For the complete list of available integrations visit Chatra website.

Subscription Types

Chatra offers the following subscription types:

  • Freemium
  • Paid

Billing options include the following:

  • Monthly
  • Annually

Membership packages:

There are 3 membership packages at Chatra.

  • API is Available.
  • Community Hub is Available.

Chatra Review: An In-Depth Overview

Chatra is a versatile customer communication platform that has recently joined forces with Brevo, an all-in-one marketing and CRM solution. Trusted by over 45,000 businesses and online stores, Chatra focuses on real-time interaction with website visitors, offering a multitude of features that go beyond basic chat functionalities. It allows businesses to answer questions, solve problems, and ultimately increase conversions.

One of its standout features is a multi-channel dashboard that centralizes messages from Email, Instagram, and Facebook, allowing businesses to manage all their customer communications from a single interface. Additionally, the platform offers real-time visitor tracking, giving businesses insightful data such as browsing history and location, aiding in personalized customer engagement.

Chatra also focuses on sales-boosting features, offering tools to clarify customer concerns, cross-sell, and upsell, aiming to increase both the number of orders and the average order value for businesses. Automated chatbots are integrated to handle routine queries and data collection, reducing the workload on human agents.

For those always on the move, Chatra offers mobile apps to ensure that businesses don't miss out on any conversation opportunities. All these features are backed by a passionate team of professionals who emphasize excellent customer service. With easy setup and a free plan available, Chatra appears to be a comprehensive solution for businesses seeking to cultivate long-term customer relationships and scale faster.


Features & Highlights

  • Multi-Channel Dashboard: Centralize messages from Email, Instagram, and Facebook in one interface.
  • Real-Time Visitor Tracking: Monitor visitors' browsing history and location for personalized engagement.
  • Sales-Boosting Tools: Answer questions, clarify concerns, and upsell to increase order value.
  • Automated Chatbots: Handle routine queries and collect visitor data to supercharge marketing efforts.
  • Mobile Apps: Stay connected on the go to never miss a customer conversation.
  • Easy Setup and Free Plan: Get started in just 3 minutes with no credit card required.
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