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Freshworks Inc.

Freshsales - AI-Powered CRM Software


Freshsales is an AI-powered CRM software. It offers powerful sales and pipeline management capabilities to help you track and close deals faster. Automated workflows provide real-time insights to make informed decisions quickly and efficiently.


Freshsales is compatible with the following platforms and devices:

  • Web-Based

Freshsales can be integrated with the following third-party platforms and tools:

  • Stripe
  • Trello
  • Magento
  • Shopify
  • WooCommerce
  • Freshdesk
  • HubSpot
  • Pipedrive
  • Salesforce
  • Salesloft
  • Zoho CRM

* For the complete list of available integrations visit Freshsales website.

Subscription Types

Freshsales offers the following subscription types:

  • Paid

Billing options include the following:

  • Monthly
  • Annually

Membership packages:

There are 4 membership packages at Freshsales.

  • API is Not Available.
  • Community Hub is Available.

Freshsales Review: An In-Depth Overview

My Freshsales, by Freshworks, is a dynamic Sales CRM platform designed to empower businesses in optimizing their sales processes. With a mission to help companies sell smarter and close deals faster, it offers a comprehensive tech stack that drives productivity and revenue growth. Endorsed by over 60,000 businesses—including recognizable names like Pearson, Bridgestone, and Klarna—the platform brings to the table AI-driven features, unified customer data, and intelligent workflow automation. It has carved out a niche for itself by offering valuable insights, reducing administrative workloads, and enhancing the effectiveness of sales teams.


Features & Highlights

  • AI-Powered Contact Scoring: Utilizes Freddy AI to swiftly identify high-intent leads, enabling a more personalized and timely engagement with customers.
  • Predictive Deal Insights: Leverage AI-generated insights to identify the most promising deals, thereby optimizing your sales strategy for maximum revenue.
  • Intelligent Workflow: Automates routine tasks such as lead assignment, email sending, and follow-up reminders, freeing sales teams to focus on strategic activities.
  • Freshsales Suite: Offers a unified CRM solution that brings sales, marketing, and support teams under a single umbrella, ensuring seamless customer interactions.
  • Endorsed by Industry Leaders: Trusted by a vast array of businesses and accompanied by testimonials that highlight significant improvements in sales efficiency and administrative productivity.
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