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Helploom

Helploom - Affordable AI agent for customer support

$59.00
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Helploom gives you a fast support widget with a built-in AI agent that answers questions from your own documentation/knowledge base, works 24/7, talks in 50+ languages and hands off cleanly when a human needs to step in. Setup takes less than 3 minutes with a simple copy-paste script.
Compatibility

Helploom is compatible with the following platforms and devices:

  • Web-Based
Integrations

Helploom can be integrated with the following third-party platforms and tools:

N/A

* For the complete list of available integrations visit Helploom website.
Subscription Types

Helploom offers the following subscription types:

  • Freemium
  • Paid

Billing options include the following:

  • Monthly

Membership packages:

There are 1 membership packages at Helploom.
  • API is Not Available.
  • Community Hub is Not Available.

Helploom Review: An In-Depth Overview

ai agent customer support help center live chat

What Is It?

Helploom is an affordable AI support tool that gives you live chat, an AI agent, and a simple help center. It helps teams reduce support load and provide instant answers without expensive or complicated software.

How It Works

You copy and paste a script to your site and add your documentation or knowledge base to Helploom. The AI agent reads your documentation and knowledge base, answers questions around the clock, and hands conversations to a human when needed. The dashboard includes a shared inbox, an editor for articles and other tools.

Use Cases

• Handling common questions

• Reducing manual support work

• Improving onboarding with instant answers

• Giving users a help center

• Supporting customers in multiple languages

Products

• Live Chat with user details and history

• AI Agent trained on your own documentation

• Help Center with search and collections

• Shared Inbox for all conversations

Accessibility and Developer Options

Works out of the box and supports a small JavaScript API for identifying logged in users. Setup stays minimal for both technical and non-technical users.

Third Party Integrations

Supports Slack for new chat notifications. More coming soon.

API Options

Provides a simple JavaScript API for enriching user context. More endpoints are planned.

Compatibility

Works on any website or web app and supports all major browsers and frameworks.

Community

Support through direct communication with the builder.

Company

Independent software built with a focus on simplicity and affordability.

Noteworthy

Features & Highlights

  • AI agent that answers from your own documentation with high accuracy
  • Smart handoff to a human when the AI doesn't have an answer
  • Guardrails. No hallucinations. Supports 50+ languages
  • Simple, fast live chat and help center included
  • Affordable pricing
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