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Textline - AI Business Text Messaging


Textline is the perfect solution for businesses looking to integrate text messaging into their customer service, sales, and logistics operations. Its secure AI-powered platform is designed to streamline team communication and boost efficiency.


Textline is compatible with the following platforms and devices:

  • Windows
  • MacOS
  • Android
  • iOS
  • Android App
  • iOS App
  • Web-Based

Textline can be integrated with the following third-party platforms and tools:

  • Zapier
  • Facebook
  • Instagram
  • Messenger API
  • Twilio
  • Zendesk
  • Slack
  • Shopify
  • Freshdesk
  • HubSpot
  • Pipedrive
  • Salesforce
  • Zendesk Support

* For the complete list of available integrations visit Textline website.

Subscription Types

Textline offers the following subscription types:

  • Paid

Billing options include the following:

  • Monthly

Membership packages:

There are 3 membership packages at Textline.

  • API is Available.
  • Community Hub is Available.

Textline Review: An In-Depth Overview

Textline positions itself as the paramount choice for business texting software, tailored for teams in customer support, sales, and logistics. Emphasizing security and modernity, Textline offers a robust solution for businesses seeking to personalize communication with customers through SMS. The platform enables organizations to engage in two-way texting, fostering stronger customer relationships by adding a personal touch to digital interactions.

The service is acclaimed for its ability to handle conversations at scale, allowing businesses to maintain personal connections even when communicating with large numbers of customers. Textline is designed with team collaboration in mind, providing tools and features that facilitate collective customer support efforts without compromising security.

Textline is not only accessible for its ease of use but also for its cost, offering a free trial without the requirement of a credit card. It is highly regarded on Capterra, with numerous companies having chosen Textline for its superior communication capabilities. The software is engineered to work seamlessly with existing phone numbers and integrates effortlessly with leading global software, ensuring businesses can start texting with minimal setup time.

The platform is also versatile, offering solutions for various business sizes and needs, from customer support that allows for quick and responsive communication, to sales strategies aimed at generating more leads and closing deals swiftly. Textline further caters to specific sectors such as healthcare, offering HIPAA-compliant texting for secure conversations.

Textline’s approach extends to its workflow tools, including automation and data optimization, to enhance business processes. Additionally, the platform provides a suite of other texting solutions like text alerts, SMS marketing, mass texting, group texting, and two-way texting, all designed to streamline operations and improve outreach efficiency.

Moreover, Textline encourages participation in its success through an Affiliate Partner program, offering commissions for referrals, demonstrating its confidence in the product and its value to users. With its comprehensive suite of tools, security measures, and its commitment to a seamless user experience, Textline asserts itself as an essential service for businesses looking to elevate their customer communication.


Features & Highlights

  • Secure Two-Way Texting: Engage in protected, direct conversations with customers on a personal level.
  • No-Cost Trial: Try the full suite of features for free without needing to provide credit card details.
  • Collaboration-Ready: Built for teams to work together seamlessly with integrated collaboration tools.
  • Rapid Implementation: Easy setup with existing phone numbers and smooth integration with major software platforms.
  • Scalable Conversations: Communicate with a large customer base while maintaining personal connections.
  • HIPAA-Compliant Option: Offers a secure environment for healthcare providers to text patients confidently.
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