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HIGHSOON PTE.LTD.

TWT Chat - AI customer support and live chat platform for global teams

$6.90
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TWT Chat is an AI-powered omnichannel customer support platform. Support teams can handle website live chat, email and Telegram conversations in one workspace, with quick replies, chat transfer and group chat. AI Copilot provides conversation summaries, suggested replies and real-time translation, while the knowledge base supports both agents.
Compatibility

TWT Chat is compatible with the following platforms and devices:

  • Windows
  • MacOS
  • Linux
  • Android
  • iOS
  • Android App
  • iOS App
Integrations

TWT Chat can be integrated with the following third-party platforms and tools:

N/A

* For the complete list of available integrations visit TWT Chat website.
Subscription Types

TWT Chat offers the following subscription types:

  • Paid

Billing options include the following:

  • Monthly
  • Annually

Membership packages:

There are 3 membership packages at TWT Chat.
  • API is Not Available.
  • Community Hub is Not Available.

TWT Chat Review: An In-Depth Overview

AI Customer Support Chatbot Customer Service Help Desk Knowledge Base Live Chat Omnichannel Team Collaboration

TWT Chat is an AI-powered customer support platform that brings website live chat, email and Telegram conversations into one workspace. Teams can use AI Copilot for suggested replies, conversation summaries and real-time translation, build a knowledge base for faster answers, and manage separate brands or sites with multiple workspaces. Available on web, desktop and mobile.

Noteworthy

Features & Highlights

  • Unified inbox for website live chat, email and Telegram
  • AI Copilot with suggested replies and conversation summaries
  • Real-time translation for multilingual customer chats
  • Knowledge base (FAQs, documents, web pages) to support agents and AI answers
  • Multiple workspaces for separate brands or sites
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